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Thank you for your interest in the products and services of Nateskin. The terms and conditions here are only applicable if the additional 24 month extended warranty was added at purchase.
This Limited Warranty applies to physical goods, and only for physical goods, purchased from Nateskin (the "Physical Goods"), with the additional 24 month extended warranty option.
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Nateskin will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
This Limited Warranty is transferable.
Nateskin will repair the Product at no charge, using new or refurbished replacement parts.
The Warranty Period for Physical Goods purchased from Nateskin is 2 Years from the date of purchase.
A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 2 Years from the date of replacement or repair, whichever is longer.
This Limited Warranty does not cover any problem that is caused by:
Nateskin shall assume all risk of loss or damage to the Physical Good while in transit to us.
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.
Deliver the Physical Goods, in either its original packaging or packaging providing an equal degree of protection, including any accessories or documents that shipped with the Physical Goods to the address specified by Nateskin.
You can contact us by any of the following contact methods: